FAQ

🛒 1. What products does FURNEASER offer?

FURNEASER offers a wide range of modern furniture including TV units, coffee & tea tables, study desks, bookshelves, wall shelves, shoe racks, and storage cabinets designed for everyday use.

🚚 2. What is the delivery time?

Orders are usually delivered within 3–7 business days, depending on your location. Tracking details are shared once your order is shipped.

🔧 3. Is assembly required for the products?

Yes, most FURNEASER products require basic DIY assembly. We provide installation instructions and hardware inside the package for easy setup. 3rd party Installation Service available in a few locations.

📦 4. How are the products packaged?

All products are packed with secure multi-layer packaging, including protective cushioning and reinforced corners to ensure safe delivery.

🔁 5. What is your return or replacement policy?

We offer easy return and replacement in case of damaged, defective, or incorrect products. Please contact support within the specified return window.

⚠️ 6. What should I do if I receive a damaged product?

If your product arrives damaged, please share images/videos with our support team immediately. We will arrange a replacement or resolution quickly.

🎨 7. Will the product color look exactly the same as shown online?

Product color may slightly vary due to lighting or screen settings, but we ensure accurate representation in images.

📏 8. How do I check the product dimensions?

Detailed dimensions are mentioned on the product page. We recommend checking the size carefully before placing an order.

💳 9. What payment methods are available?

We accept multiple payment options including UPI, debit/credit cards, net banking, and COD (Cash on Delivery) where available.

📞 10. How can I contact FURNEASER support?

You can reach us via email, phone, or contact form available on our website. Our support team is ready to assist you.

🏠 11. Are FURNEASER products suitable for small spaces?

Yes, our furniture is designed to be space-saving and functional, perfect for modern homes and compact living spaces.

🛠️ 12. Do you provide installation service?

Currently, most products are DIY (Do-It-Yourself). However, they are designed for easy assembly with clear instructions.